Outlet Customer Support

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Please use the contact form on the main Craft Can Directory site to send your question, asking a question via our form is often the fastest way to get a response as all of our team will be able to help you out. You can also email us at [email protected]We aim to respond to all questions within 24 hours but please allow extra time on weekends and busy periods.

You can also find answers to our frequently asked questions on the FAQs page.



A link to set a new password will be sent to your email address.


We recommend you order online and select the collection-delivery option before arriving at our premises.

Unit 5b Ramsden Road
Rotherwas Industrial Estate

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Opening Hours

01432 355318

We share our offices with WeCan Solutions so we can get very busy, please try emailing us first.

Monday – Friday: 8am to 5pm

Saturday 9am to 2pm

Other Enquiries

For trade questions please visit the Craft Can Directory Trade website.

For press enquiries please contact [email protected].